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This is it. . .

Your chance to take change into your own hands. . .or let others do it for you.

Call center leaders from across the country will join together this spring to review and formalize the new ATA Self-Regulatory Standards. For the first time, the Standards will take aim at some of the most critical and compelling inbound and outbound issues of our time, including:

  • A Consumer Bill of Rights
  • Predictive dialer usage
  • Do not call compliance
  • IVR systems ("zero for live operator")
  • Disclosures
  • Service to sales
  • Up-sells
  • Privacy... and much, much more

This is where all of the change begins.

ATA Home
ATA Washington Summit
3815 River Crossing Parkway, Suite 20,
Indianapolis, IN 46240
317.816.9336