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This is it. . .
Your chance to take change into your own hands. . .or let others do it for you.
Call center leaders from across the country will join together this spring to review and formalize the new ATA Self-Regulatory Standards. For the first time, the Standards will take aim at some of the most critical and compelling inbound and outbound issues of our time, including:
- A Consumer Bill of Rights
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- IVR systems ("zero for live operator")
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- Privacy... and much, much more
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This is where all of the change begins.
ATA Home
ATA Washington Summit
3815 River Crossing
Parkway, Suite 20,
Indianapolis, IN
46240
317.816.9336 |
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