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Refer a Member

 


ATA WASHINGTON SUMMIT

The Washington Summit is the ATA's exclusive event where members play a part in some of Teleservices’ most profound changes.

Hundreds of Teleservices leaders come to Washington DC each year to connect with policymakers; examine current and pending legislation, compliance standards and regulations and their effect on business; and change the attitudes and opinions of consumers.



2009 ATA Washington Summit
April 26-29, 2009

The contact center industry is facing imminent threat with the new agenda in Washington DC, and we understand what must be done to survive the potential downfall of one of the most valuable sectors of our economy.

Join us as we face the uncertainty of issues such as:

  • Crippling wage escalations
  • Unionization of your workforce
  • Demise of upsell/cross-sell
  • Mandatory opt-out legislation
  • Penalties for off-shoring

This is the year you must listen up, get our answers, and make sure your voice is heard.


 

 

 

 

 

 

 
 
What past Washington Summit Attendees Had to Say . . . .

“The ATA Washington Summit is the single best venue to effect change in our industry. Every company that utilizes any portion of the teleservice channel, inbound or outbound, cannot afford to miss this event. The people that attend this event are not waiting for someone else to make a difference for them. Instead, they are truly the leaders of this great industry and channel we enjoy.”

“The ATA Washington Summit is by far the best venue for those involved with teleservices in terms of content, networking and connecting with legislators. It's a must for anyone involved with the industry!”

“This is the only event, anywhere, where the Call Center Industry can learn what is happening in DC and what they can do to improve their relationship with those who make the decisions.”

“We have found that compliance performance is one of the best marketing tools in our arsenal. The Summit provides a convenient way of learning about regulatory and legislative trends and also an opportunity to meet and share ideas with knowledgeable people in our industry.”

“We recently attended the ATA summit in DC. Wow, we were completely taken by surprise. You see, we are a new member to the ATA, and my team went to the summit looking for contacts and a way to talk to others about who we are and what we do. Our phones have not stopped ringing. Thanks ATA.”

“I look forward to the Legislative summit each year both for the industry updates and insights from government officials as much as for the networking opportunities. This event gathers the movers and shakers of our industry into one place and keeps them there for 3 days! A must attend for anyone with an active interest in our industry!”

“The Summit was both educational and a perfect setting for networking opportunities.

"The ATA Legislative Summit is an excellent way to learn about the most critical legislative and regulatory issues facing our industry, as well as to personally advocate our positions to our members of Congress. If we do not speak for ourselves, no one else will, so this tool is vital for our industry's future.”

“The ATA has developed an executive forum, like no other group, of decision makers and market makers that define how consumers and businesses commerce via telephony. I expect the ATA will forge forward on behalf of consumers and break new ground in customer service and the use of the wireless device as the new frontier for marketing.”

“The ATA has developed an executive forum, like no other group, of decision makers and market makers that define how consumers and businesses commerce via telephony. I expect the ATA will forge forward on behalf of consumers and break new ground in customer service and the use of the wireless device as the new frontier for marketing.”

“This is a tremendous opportunity to meet with other industry executives.”

“The Washington Summit gets you up close with the leaders and decision makers critical to our industry.”

 
 


American Teleservices Association
3815 River Crossing Parkway, Suite 20
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org

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