Refer a Member
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- FTC Commissioner Rosch's Presentation: The importance of self-regulation: A view from the Federal Trade Commission.
- ATA releases draft of self-regulatory standards. The American Teleservices Association has presented a self-regulatory standards draft that is designed to incorporate federal and state laws and regulations, clarify the gray areas in current rules, anticipate additional issues and incorporate future trends. . .
- FTC Encourages Contact Center Industry Self-Regulation. With the consistent change in the contact center industry, one thing that remains the same is the presence of laws and regulations to ensure that organizations are operating in an acceptable manner. Unfortunately for the industry, these laws and regulations can often change as well, creating even more challenge for contact center managers to ensure that they are compliant. . .
- FTC Supportive Of Self-Regulation For Contact Center Industry.On April 23, 2007, the American Teleservices Association (ATA) released the public draft of self-regulatory standards for the contact center industry at their annual Washington Summit. The standards were compiled by the American Teleservices Association’s Self-Regulatory Organization (SRO), a diverse ensemble of industry executives in a variety of vertical markets, all of which have a stake in the future of the contact center industry. . .
- Snapshot of the Standards: Teleservices Consumer Bill of Rights. (For more, visit the Bryan Cave website at www.bryancave.com/ata-sro)
- ATA lays out legislative, advocacy priorities. Protecting the existing business relationship exemption under do-not-call; preventing the implementation of onerous and anti-business legislation; winning a fight with the Federal Trade Commission over the exclusive jurisdiction issue; and stopping fraud represent the legislative and advocacy priorities the American Teleservices Association is focusing on. . .
- Paul Begala tells ATA attendees how to send a good message. Paul Begala, the left-leaning political analyst and commentator for CNN told attendees to the 2007 American Teleservices Association’s Washington Summit the differences between sending a good message and a bad message. . .
- CEO, DialAmerica, Opens for FTC Commissioner at Summit. At the 2007 ATA Washington Summit on Tuesday, April 24, Art Conway, President and CEO of DialAmerica Marketing, Inc., one of the nation’s largest teleservices companies, offered commentary on the industry in introducing J. Thomas Rosch. . .
- Will the FTC begin looking at do-not-mail legislation? Attendees at the American Teleservices Association's 2007 Washington Summit raised the question of whether the Federal Trade Commission may look into regulating other forms of marketing after a speech made by FTC Commissioner J. Thomas Rosch. . .
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American Teleservices Association
8500 Keystone Crossing,
Suite 480
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org
© 2012
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