Refer a Member
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Data Security For Call Centers.
by Jim Beuoy & Dan Werner, OKS Ameridial
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Five Most Common Telemarketing Compliance Challenges.
by Ken Sponsler, PossibleNOW, Inc.
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Offshore Call Centers Face Compliance Challenges but also Offer Tremendous Opportunities.
by Ryan Thurman, Contact Center Compliance (DNC.com)
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THE HOSTED MODEL:
Why It’s Revolutionizing
the Contact Center Industry
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Click here to download
Brought to you by:
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This just-published paper from Frost & Sullivan
provides critical new insight you need if you’re
considering a hosted contact center:
- What are the industry trends driving adoption of
hosted contact centers?
- What are the benefits of hosting, and is it right
for my organization?
- What is the TCO for a hosted vs. an on-premise
solution?
- How should I start my search? What questions
should I ask?
This whitepaper was written for contact center executives, managers and decision makers who are evaluating the hosted platform as a viable replacement for premised-based infrastructure.
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So much more. . .coming soon! |
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American Teleservices Association
3815 River Crossing Parkway,
Suite 20
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org
Copyright 2007 © American Teleservices Association |
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