|
|
|
|


Refer a Member

 


Teleservices Articles & Whitepapers

Data Security For Call Centers.
by Jim Beuoy & Dan Werner, OKS Ameridial

Five Most Common Telemarketing Compliance Challenges.
by Ken Sponsler, PossibleNOW, Inc.

Offshore Call Centers Face Compliance Challenges but also Offer Tremendous Opportunities.
by Ryan Thurman, Contact Center Compliance (DNC.com)

 

THE HOSTED MODEL:
Why It’s Revolutionizing
the Contact Center Industry


Click here to download

Brought to you by:

This just-published paper from Frost & Sullivan provides critical new insight you need if you’re considering a hosted contact center:

  • What are the industry trends driving adoption of hosted contact centers?
  • What are the benefits of hosting, and is it right for my organization?
  • What is the TCO for a hosted vs. an on-premise solution?
  • How should I start my search? What questions should I ask?

This whitepaper was written for contact center executives, managers and decision makers who are evaluating the hosted platform as a viable replacement for premised-based infrastructure.


 

 

So much more. . .coming soon!

 


American Teleservices Association
3815 River Crossing Parkway, Suite 20
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org

Copyright 2007 © American Teleservices Association

About ATA | Contact ATA | Member Login | Search | Membership Opportunities | ATA Member Benefits | ATA Member Categories | ATA Partners | ATA Member | Application | ATA Chapters | ATA Committees | Join ATA | Chapter | ATA Events | Sponsor ATA Event | ATA Forum | Compliance | Regulation | Compliance Resources | Regulation
Resources
| Professional Development | Influencing Government | Take Action | Government Resources | Lobbying | ATA Events | ATA Education | ATA Chapter Events | ATA Compliance Seminars | ATA Washington Summit | ATA National Convention | ATA Resource Center | Find a Supplier | ATA Partners | Benchmarking | Articles & Whitepapers | Newsletters | Industry Research | Regulation Aides | Speakers Bureau | Media | Advertise | Sponsors | Media |Inbound call center | Outbound call center | Outsourcers | Attorneys | Technology Providers | Buyers of outsourcing | Consultants | Economic development organizations | Consumers