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In-House Contact Centers
Vital industry updates, benchmarking, unprecedented networking . . .

Outsourcers
Connecting you with buyers, ensuring you are compliant, paving the way to increased productivity . . .

Buyers of Outsourcing
Access to quality providers, discounts on services, compliance knowledge . . .

Technology & Service Providers
Access to valuable business opportunities, “members do business with members”. . .

Economic Development Organizations
Build and develop your economy by connecting with influential leaders in the contact center industry . . .

Consumers
Our goal is to create a symbiotic balance of interests between consumers and business. New Consumer Bill of Rights . . .


 

 

Outsourcers

ATA supports providers of outsourced contact center services.

  • ATA members do business with ATA members. Be included in ATA's public, online Suppliers' Guide- advertise your company from a reputable source. Gain access to reputable buyers through the ATA membership directory (Members only). Form strategic partnerships with other outsourcers. This is your lead generation forum.

  • Receive immediate discounts for purchasing the ATA Online Regulatory Guide, the industry's only comprehensive guide of teleservices regulations on both a national and state level.

  • Receive the bi-weekly ATA newsletter, eConnections, delivered to your inbox every other Wednesday. eConnections provides you with up-to-date industry news and analyses, best practices and case studies relevant to the contact center industry, featured articles from top minds in the industry, relevant regulatory and compliance information, member benefit and discount updates, and great education and networking opportunities throughout the year.

  • Receive immediate discounts on ATA events, including our Annual Convention & Exhibition and our Annual Legislative Conference, as well as several discount opportunities from a variety of ATA technology and service providers, as well as economic development organization.

  • Become a part of an ATA Chapter connecting you and your employees with business opportunities in your region.

  • Be eligible to participate in an ATA, member-driven committee in the areas of International, Technology, State and Federal Legislation, Non-Profit/Charities, Compliance Officers' Forum, and Inbound, thereby developing and enhancing new best practices and initiatives within those areas.

  • Avoid compliance penalties. Stay up-to-date with year-round compliance assistance.

  • Help control government regulation with your affiliation with the ATA political action committee.

  • Have access to ATA Director of Government Affairs and ATA Government Affairs Counsel. You will have the convenience of calling or e-mailing our own specialists with your legal questions.

Contact the ATA at 317.816.9336 for more information about how your inbound or outbound contact center(s) will benefit from ATA membership.

 

American Teleservices Association
8500 Keystone Crossing, Suite 480
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org

© 2012