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ATA Partner Events
 

ICMI

The International Customer Management Institute (ICMI) is one of the call center industry’s most established and respected organizations. Founded in 1985, ICMI delivered the industry’s first management-level conferences, educational programs and publications. ICMI is both an educational and event partner of ATA.



Callcenter Demo & Conference India
September 19-20, 2008


ATA Members receive 10% discount on Conference Registration fees.

This highly interactive CCDCI - 2008 is designed to explore some of the existing challenges which team managers and leaders are currently facing with regards to maximizing performance. The outcome of this full day is to provide tools, techniques and strategies for delegates to consistently maximize the performance of their colleagues and organization through even more effective management and leadership.

The (CCDCI) Mumbai a focused event for the Call Center industry is poised to create a Call Center Conferences that would combine technology, people, process, quality & strategy along with it focusing on managerial and human resource topics; this will ensure the attendance of key functions within the industry and specifically the senior management – those with the most buying power.

The exhibition and conference is a platform to cover all key aspects of Call Center function, therefore the objective is to target all key players within the Service Provider, End Customers, Infrastructure Provider, Call Center Software Companies, Equipment Suppliers, Quality Consultants, HR Consultants, Fund Managers, Government Agencies and International Buyers.

The Multi Track sessions at the conference keeps in mind the distinct needs of the individual areas of the Call Center operations and delivery management therefore line managers, middle level managers, functional heads and business heads will get valued information to their individual process and delivery requirements.

india

The Summit Circuit: Executive Elite Global Summits Strategic Sourcing for Call/Contact Centers, Shared Service Centers & Business Process Outsourcing (BPO).

The Summit Circuit hosts unique and truly valuable educational and networking meetings in which executives can benefit from independent information and strategic vision. ATA Members who want to book a place at any Summit Circuit meetings, including Pre-Summit Workshops, will be extended a 15% discount off published rates. Simply advise Summit Circuit of your membership status when registering, and the discount will be applied.

Visit www.summitcircuit.com for upcoming events.



American Teleservices Association
3815 River Crossing Parkway, Suite 20
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org

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