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ATA Convention & Expo

THE BIG EASY was a BLAST!

Here you'll find stories and notes documenting all the best parts of our 2009 annual convention. Our members have provided us with all kinds of feedback including pictures, links to videos, and podcasts. 

If you missed the ATA 2009 Convention, you missed a business opportunity for sure. Mark your calendar for 2010 and make plans NOW to join us in Orlando!

 

 

 

 

ATA Convention
News Releases
Media Blogs During the Conference

October 20, 2009
American Teleservices Association
Convention Goers Volunteer in
a New Orleans Community

“Answering the Call” Convention
Theme is Furthered with
Call Centers CARE Service Project

October 15, 2009
American Teleservices Association
Convention & Expo Receives High
Praise from Contact Center
Professionals

Attendees “Answered the Call” in
New Orleans with Business Building,
Industry Advocacy, Leadership
Recognition and a Local
Philanthropic Service Project

October 5, 2009
Survey of Major U.S. Outsources
Reveals Shift of Business
from Off-Shore to Domestic
Teleservices Firms

Survey Results Revealed During
Annual Convention & Expo to
Contact Center Professionals from
Around the World

September 29, 2009
ATA Volunteers to Work with
Hands On New Orleans
During Upcoming Convention

ATA "Answers the Call" with
Call Centers CARE Event

September 15, 2009
ATA Convention Sessions Promise
First-Rate Content to Contact
Center Professionals

New content and speakers
to debut in 2009 at
New Orleans Convention

July 28, 2009
American Teleservices Association
Announces Keynotes and Session for
Annual Convention in New Orleans

Two keynote addresses, a special
guest speaker and new educational
topics round out conference content

June 30, 2009
American Teleservices Association
Prepares for Its Annual Convention &
Expo for Contact Center Professionals

ATA will be “Answering the Call”
in New Orleans


October 5, 2009 – 12:38 am
Customer Mgmt IQ Reports Live From the ATA National Convention in New Orleans!

October 7, 2009 – 6:42 am
Highlights from the 2009 ATA Annual Convention

Podcast Interviews

Senator Vitter, keynote speaker at the ATA National Convention, addresses Customer Management IQ listeners.
Senator Vitter will discuss issues impacting the American Teleservices Association and its community. He will talk about collaborative efforts between business and government and the aftermath of Hurricane Katrina. Senator Vitter will also talk about role of small business and entrepreneurship in New Orleans—the fastest growing city of 2009. In this podcast interview you will also hear about Senator Vitter's position on TARP, his predictions for regulation in the teleservices community as well as his goals for New Orleans in the next year.

Interview with ATA's Tim Searcy
Peter DeHaan, publisher of Connections Magazine, interviews Tim Searcy, CEO of ATA (The American Teleservices Association) at the 2009 ATA Convention in New Orleans, LA, on October 6, 2009.

Video Links

Tim Searcy - ATA National 2009 Conference
Tim Searcy providing an overview of the conference and the highlights.

Interview at American TeleServices (ATA) Convention in New Orleans - Answering the Call
Judy McKee Interviews a happy exhibitor: A company who was exhibiting at the ATA Convention in New Orleans. Answering the Call... He was so happy to be there and obtaining many prospective business leads. Judy McKee interviewed him from his booth and you can see he is very satisfied and happy with the results. A great Convention. Great for Business and Great for Fun!

Monica Ramirez - Invest in Bogota - 2009 ATA Convention & Expo

Interactive Intelligence at the ATA Convention & Expo

Esteban Arce - IMT - Invest in Mexico 2009 ATA Convention & Expo
Esteban Arce - IMT - Invest in Mexico 2009 ATA Convention & Expo - discussion on why Mexico and the location


Member News Releases

AnswerNet President and CEO Gary Pudles Wins American Teleservices Association’s Spirit of Philanthropy Award

NobelBiz Executive Honored by American Teleservices Association

121 Direct Response to Showcase at the American Teleservices Association Annual Convention

 


If you have news, photos, videos or a testimonial to share, please email Kim Brandt at kim@ataconnect.org.


This is what you missed
in New Olreans!

A message from ATA CEO Tim Searcy


2010 ATA Convention
& Expo

Sunday, September 12 -
Wednesday, September 15

Disney's Contemporary Resort
4600 N. World Drive
Lake Buena Vista (Orlando), FL  32830

Amazing Video Footage (sort of):
American Teleservices Association
CEO Tim Searcy and ATA-PAC Chairman Jim Danz take the stage at the New Orleans House of Blues

with Grammy Award winning Terrance Simien and the Zydeco Experience Band - October 2009
(We think they should keep their
day jobs!!)

 

American Teleservices Association
8500 Keystone Crossing, Suite 480
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org

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