Compliance and Regulation Resources

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PROFESSIONALS IN CONTACT CENTER INDUSTRY

Contact Center Self-Regulatory Standards	State Do-Not-Call Information
ATA State Regulatory Guide	Telemarketing Sales Rule
ATA State Registration Guide	Complying with the Telemarketing Sales Rule
Telemarketing Sales Rule Compliance Tool	Telephone Consumer Protection Act
	Ethical marketing guidelines

CONSUMERS

Guidelines for consumers	Ethical marketing guidelines
Telemarketing Sales Rule	State Do-Not-Call Information
Telephone Consumer Protection Act

If you have any questions regarding compliance and regulation within your company, please call Josh Scism, Director of Government Affairs at 317.816.9336 or contact him via e-mail at josh@ataconnect.org.

American Teleservices Association
3815 River Crossing Parkway, Suite 20
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org