Become an Auditor for the ATA-SRO!

This program enables people to participate in an extensive three day training class designed to review the ATA Standards, the audit process, and the accreditation process for contact centers. 

For Compliance Officers, Government Affairs Officers, and corporate counsel, this training program is a must!

The Next Training Class:

March 3-5, 2010

Materials:
Registrants will receive Auditor Certification Training materials prior to the class.  These include, but are not limited to:

• The Telemarketing Sales Rule (FTC)
• The Telephone Consumer Protection Act (FCC)
• The ATA Self Regulatory Standards
• Audit Methodologies
• Free Subscription to the ATA Regulatory Guide (90 days from date of registration)

The following information will be included in the classroom training curriculum:

• ATA Guidelines and Standards
  
• ATA-SRO Audit Software (pre self assessment and/or auditor processes)
• The applicability of the ATA Standards to business practices
• Potential “grey” areas regarding regulation and auditing
• Current federal and state statutes and regulations
• Relevant enforcement actions and related outcomes
• Review of auditing standards and metholologies
• Samples of completed audits
• Hypothetical audit scenarios

Training materials are not available without participating in a training session.

Training Location:
The University of Akron
College of Business Administration
Taylor Institute for Direct Marketing
Akron, OH 44325-4807
Phone: 330-972-8228
Fax: 330-972-5562
Email: TaylorInfo@uakron.edu

Local Hotels:
Quaker Square: www.quakersquare.com
Radisson: www.akronradisson.com

Payment Information:
Registration fees do not include travel arrangements. 
Participants may register for the Training portion only. 
Individuals wishing to take the SRO Auditor Certification Examination must also take the Training class. 

Fees:

Auditor Training:
$2,500

Auditor
Certification Exam:
$2,500