Become an Auditor for the ATA-SRO!

This program enables people to participate in an extensive three day training class designed to review the ATA Standards, the audit process, and the accreditation process for contact centers. 

For Compliance Officers, Government Affairs Officers, and corporate counsel, this training program is a must!

The Next Training Class:
November 12 - 14, 2008

Materials:
Registrants will receive Auditor Certification Training materials prior to the class.  These include, but are not limited to:

• The Telemarketing Sales Rule
• The Telephone Consumer Protection Act
• The ATA Self Regulatory Standards

The following information will be included in the training curriculum:

• ATA Guidelines and Standards
• The applicability of the ATA Standards to business practices
• Potential “grey” areas regarding regulation and auditing
• Current statutes and regulations
• Relevant enforcement actions and related outcomes
• Auditing methodologies and procedures
• Samples of completed audits
• Hypothetical situations

Training materials are not available without participating in a training session.

Training Location:
The University of Akron
College of Business Administration
Taylor Institute for Direct Marketing
Akron, OH 44325-4807
Phone: 330-972-8228
Fax: 330-972-5562
Email: TaylorInfo@uakron.edu

Local Hotels:
Quaker Square: www.quakersquare.com
Radisson: www.akronradisson.com

Payment Information:
Registration fees do not include travel arrangements. 
Participants may register for the Training portion only. 
Individuals wishing to take the SRO Auditor Certification Examination must also take the Training class. 

Fees:

Auditor Training:
$2,500

Auditor
Certification Exam:
$2,500