Our Next Arizona Chapter Event . . .

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It’s the BIGGEST event of the year.
The Summer Social!
Share in a panel discussion to optimize your workforce,
stay for drinks and networking, enjoy the spectacular view
and meet our special guest speakers as
they discuss the
political and economic climate in Arizona.
It’s a call to action for call center industry leaders!
Show your support and be there August 21st. |

Location:
Sanctuary on
Camelback Mountain
Resort & Spa
5700 E McDonald Dr
Paradise Valley, AZ 85243
(480) 948-2100 |
This year’s ATA Summer Networking event includes:
- A panel of call center experts discussing Optimizing Your ROI
with the latest in Workforce Optimization Technology and Practices
- Special presentations from Barry Goldwater Jr and
Doug Ducey (Former CEO – Cold Stone Creamery)
on the business and political climate
- Networking, food and drink (free)….at the Valley’s
most esteemed location. . . Sanctuary on Camelback Mountain
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What you need to know:
- Are you aware of the latest technologies and best practices in workforce optimization?
- Do you turn your recordings into intelligence?
- Are the most effective coaching techniques being used on your programs?
- How can you implement the skills that earned the Best Sales Coaching Award of the Year in 2007
Panelists You Can’t Miss for Immediate Results:
- Michele Borboa, President - Contact Center Resources
- Gail Burton, Executive Director of Human Capital - Direct Alliance
- Tony Ridenour, Vice President – Communications Solution
Special Guest Speakers
Barry Goldwater, Jr
- Former US Congressman
- Business and Community Leader
- Co-Author of the newly released Pure Goldwater
Doug Ducey, Former CEO Cold Stone Creamery
- Former CEO – Cold Stone Creamery
- Business and Community Leader
Join us for one of the best events of the year!
Agenda:
| 2:30 - 2:45 pm |
Registration & Open Bar |
| 2:45 - 3:00 pm |
ATA Welcome & Update |
| 3:00 - 4:00 pm |
Panel Discussion & Questions |
| 4:00 - 6:00 pm |
Networking & Special Guest Speakers – Barry Goldwater, Jr and Doug Ducey |
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Event Sponsors:






If you have
any questions or
would like to
sponsor this event,
please contact
Penie Porter at
480.538.7707
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Sanctuary on Camelback Mountain Resort & Spa
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