Call for Speakers

Submission Deadline: January 31, 2012

"Managing Customer Experience in a Digital World"

The "customer journey" is now interactive... fueled by technology anchored in the "digital transformation" of modern customer contact.

We've moved beyond "call taking and call making" and now connect with the consumer in their preferred space.

This is the Ideal Customer Experience 2.0. On April 29-May 2, 2012 the ATA Convention & EXPO takes you there!

Are You a Speaker?
Propose a Session!

If you are an experienced speaker with a presentation related to modern customer care, customer experience or customer contact technology, we invite you to propose a session.

We will consider each proposal and base selection on the following criteria:

• Presenter experience and credentials
• Clarity and detail of topic description
• Topic relevance and originality
• Topic similarity to keynote presentations

Download: Presentation/Panel Proposal Info Sheet
Apply: Presentation/Panel Proposal Form

Submission Deadline: January 31, 2012