The Customer Rules

The customer holds the cards. So what should you invest in this critical relationship?

This year's ATA Convention will explore the rules of engagement for buyers of contact center services, for contact centers working to find and develop the finest internal "customers" (i.e. employees), and for progressive companies searching for ways to keep customers coming back for more. What are the rules for being - and being in business with - today's customers.

The answers might surprise you!

Download Convention Brochure.

Download Registration Booklet.

Don't Miss . . .

. . . compelling content with a focus on the customer and building the ideal customer experience

. . . face-to-face networking with industry leaders from companies ready to do business

. . . the beautiful River Walk and luxurious Grand Hyatt venue

. . . the return of the popular ATA Golf Open and Tennis Tournament

. . . a special night of fun and entertainment benefitting the ATA-PAC

. . . a new philanthropic event through Call Centers Care

What past attendees
have to say . . .

ATA members do business with members and past attendees know that the ATA Convention & Expo is THE place to interact with industry leaders and decision makers. Read more.


Celebrating 25 years as the ONLY association dedicated exclusively to the Teleservices channel.

ATA is a trusted source for Teleservices information and business-buiding events. This year's ATA Convention & Expo marks 25 years of education and business development. Come meet high-level executives and decision-makers from virtually every vertical market in the contact center industry.
Read our News Release