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In-House Contact Centers
Vital industry updates, benchmarking, unprecedented networking . . .

Outsourcers
Connecting you with buyers, ensuring you are compliant, paving the way to increased productivity . . .

Buyers of Outsourcing
Access to quality providers, discounts on services, compliance knowledge . . .

Technology & Service Providers
Access to valuable business opportunities, “members do business with members”. . .

Economic Development Organizations
Build and develop your economy by connecting with influential leaders in the contact center industry . . .

Consumers
Our goal is to create a symbiotic balance of interests between consumers and business. New Consumer Bill of Rights . . .


Now Offering the
Canadian Regulatory Guide
for Contact Centers

As many of you know, we made a BIG announcement at our Annual Convention & EXPO last week. If you weren't able to join us...

The ATA (American Teleservices Association) is now PACE (Professional Association for Customer Engagement)!

screenshotWhy the change?
Read the official press at: PACEassociation.com/press-releases

Over the next few weeks we will be transitioning our email, website and social media platforms from ATA to PACE. Our current social platforms are linked to at both ATAconnect.org and PACEassociation.com so please continue to engage with us as we evolve.

Our goal is to make PACE an association that truly engages YOU!

Welcome to our future!!!

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Fireside Chat

firesideChatPhil Grudzinski, CEO of the ATA recently sat down with the Chairman of the FCC for a "Fireside Chat" on topics related to customer care, broadband and industry jobs.

View the 24 minute conversation...

hozrule
econnections

Chapter Events

American Teleservices Association
8500 Keystone Crossing, Suite 480
Indianapolis, IN 46240
317.816.9336 ● www.ataconnect.org

© 2012