American Teleservices Association, ATA

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	In-House Contact Centers
	Vital industry updates, benchmarking, unprecedented networking . . .

	Outsourcers
	Connecting you with buyers, ensuring you are compliant, paving the way to increased productivity . . .

	Buyers of Outsourcing
	Access to quality providers, discounts on services, compliance knowledge . . .

	Technology & Service Providers
	Access to valuable business opportunities, “members do business with members”. . .

	Economic Development Organizations
	Build and develop your economy by connecting with influential leaders in the contact center industry . . .

	Consumers
	Our goal is to create a symbiotic balance of interests between consumers and business. New Consumer Bill of Rights . . .

Advocacy - Education - Networking

Supporting the Teleservices channel as the
ONLY trade association dedicated to informing,
uniting and advancing the contact center industry

In the Spotlight

Online Registration Now Available
www.ata2009convention.org

In the News

May 16, 2009
Radio Interview: Robocall Crackdown
Telemarketers say these things are giving them a bad name.
The FTC is seeking charges.

Upcoming ATA Events

June 24
New York Metro Chapter
Social Media &
The Customer Experience
Battery Park - NY, NY

June 30
Midwest Chapter
Cocktails & Contacts
Omaha, NE

July 15
Indianapolis Area
Networking Reception
Indianapolis, IN

August 13
Florida Chapter
Lunch & Learn
Miami, FL

August 20
Arizona Chapter
Summer Social
Paradise Valley, AZ

September 16
Chicago Metro Chapter
Creating Magic at Every
Customer Touchpoint
More Details Coming Soon!

Oct 4-7
2009 ATA Convention
& Expo
New Orleans, LA
Sheraton New Orleans
More Details Coming Soon!

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