The American Teleservices Association (ATA) changed its name to the Professional Association for Customer Engagement (PACE) at its Annual Convention and Expo in April 2012 to more accurately reflect the evolution of the industry and the leadership the association provides. |
The digital transformation that broadband and other internet technologies have provided has forever changed the way we all interact with our customers. With a broader agenda, our association is now uniquely positioned to proactively face the future, multi-channel, challenges of engaging consumers through advocacy, education and networking. |
The ATA has become PACE
In
 |  |
Continue